Privacy Policy

We highly value the trust you place in us and acknowledge the significance of secure transactions and information privacy. This Privacy Policy outlines how Amirtham Naturals collects, uses, shares, or processes your personal information through our website www.amirthamnaturals.com

By accessing the Platform, providing your information, or using our product/service, you explicitly agree to abide by the terms and conditions of this Privacy Policy, the Terms of Use, and the relevant service/product terms and conditions. If you disagree, please refrain from accessing or using our Platform.

1. Collection of Your Information When utilizing our Platform, we gather and store the information you provide from time to time. While you can browse the Platform anonymously, once you provide personal information, you are no longer anonymous to us. We may track your buying behavior, preferences, and other information you choose to provide for internal research on users' demographics, interests, and behavior.

We collect personal information such as email address, delivery address, name, phone number, and payment details when you set up an account or transact with us. Your contact information may be used to send you offers based on your previous orders and interests.

If you post messages on our message boards or use voice commands to shop, we collect that information for dispute resolution, customer support, and problem troubleshooting.

1. Use of Demographic/Profile Data/Your Information We use your personal information to provide requested products and services. With your consent, we may access additional information like SMS, contacts, location, and KYC details to enhance your experience and offer specific products and services.

Demographic and profile data is analyzed to improve our offerings. Optional surveys may be conducted to gather additional information, and your participation is voluntary.

Cookies : 

We use cookies on certain pages of the Platform to analyze web page flow, measure promotional effectiveness, and enhance trust and safety. You can decline/delete our cookies, but this may limit certain features. Third-party cookies may also be encountered on some pages.

Sharing of Personal Information :

 We may disclose personal information to business partners for order fulfillment, customer experience enhancement, and other specified purposes. Your information won't be disclosed for third-party marketing without your consent.

Personal information may be disclosed if required by law or to respond to legal processes. In case of a merger or acquisition, your information may be shared/sold with the new entity, which must adhere to this Privacy Policy.

Links to Other Sites: 

Our Platform may contain links to other websites that may collect personal information. We are not responsible for the privacy practices of linked websites.

Security Precautions:

 We maintain safeguards to protect your information. Users are responsible for protecting login and password records.

Choice/Opt-Out:

 Users can opt-out of non-essential communications after setting up an account. Unsubscribe options are available via email.

Advertisements on Platform:

 Third-party advertising companies may serve ads based on your website visits. These companies don't have access to personal information.

Children Information:

 Our Platform is not intended for children under 18. Users under 18 must use the Platform under adult supervision.

Data Retention:

 We retain personal information as required by law or for legitimate purposes. Anonymized data may be retained for analysis.

Your Consent By using the Platform, you consent to the collection, use, and processing of your information as outlined in this Privacy Policy.

Changes to this Privacy Policy Please check our Privacy Policy for updates. We may post significant changes on the Platform or notify you via email.

Grievance Officer:

Contact details for our Grievance Officer are provided for any concerns related to this Privacy Policy.

Queries:

If you have questions or concerns about your personal information, please contact us at the provided phone number or email.